Sellercraft Enterprise -
Business Simplified
Custom Solutions For Growing Businesses
We helps brands centralize orders, inventory, fulfillment, and analytics. Designed for high-volume, multi-channel operations, our Enterprise Order Management System (OMS) evolves with your business as it grows.
Built for Your Business flow,
Not a Template
No two enterprises run the same — and your OMS shouldn't either.
That’s why Sellercraft adapts to your tools, channels, and structure — from warehouse management to hybrid B2B/B2C setups.
Whether you're selling on marketplaces like Lazada, Shopee, and TikTok Shop, or managing your own brand through Shopify, WooCommerce, or Magento — we custom-build around your operations, not the other way around.
Plug Into Your Existing Ecosystem — Fast.
Sellercraft integrates seamlessly with your ERP, WMS, accounting tools, and couriers — keeping operations unified without overhauling your system. Our flexible integrations automate workflows and scale with your business across sales, fulfilment, and beyond.
Why Choose Us?
More than just features — we align with how you run your business.
Custom Fit Solutions
Adapted to your operations — no disruptive overhauls.
Easily configure dashboards, modules, and workflows to support the way your team works.
Open API
Scalable, flexible, and integration-ready.
Our API-first design ensures secure connections with your tech stack — from ERPs to marketplaces and CRMs.
Instant Integration
Real-time data sync across your entire ecosystem.
Eliminate silos and streamline your operations — no middleware required.
OMS Development Roadmap
We don’t just give you software — we build and scale it with you.
01
Planning
Define OMS requirements, align specifications, and outline the Business Requirements Document (BRD).
02
Design
Design the system architecture and document key features in the Product Requirements Document (PRD).
03
Development
Develop both front-end and back-end components, and integrate with your existing systems.
04
Testing
Conduct end-to-end testing with expert validation to ensure system reliability and performance.
05
Deployment
Launch the final solution, validate post-deployment, and onboard your internal team.
06
Maintenance
Ensure long-term success with continuous monitoring, updates, and issue resolution.
You’ll work directly with our product & tech team — no handoff to sales reps.
Our Customers
Case Study 1: Brewing Success Through Innovation
A brand we worked with has over 900 grab-and-go coffee stores with a booming merchandise channel (marketplaces & app).
The Challenge
The brand had disjointed sales channels, causing:
Solution
Sellercraft integrated an OMS & PIM with the brand's app to:
Results
Case Study 2: Revolutionizing the Digital Marketplace
One of our clients provides end-to-end e-commerce solutions: platform development, digital marketing, analytics, and personalized strategies.
The Challenge
Solution
Results
Case Study 3: Fast-Fashion Reinvented
We worked with a fast-fashion leader from Singapore with 6 brands, 37 outlets, and a strong e-commerce presence (Lazada, Shopee, TikTok Shop, Zalora, Shopify).
The Challenge
In 2024, RFID boosted in-store service—but rising online demand required unified order management and optimized warehouses.
Solution
Sellercraft’s custom OMS integrates real-time inventory, smooth 3PL coordination, and enhanced RFID scan-to-pack functionality.
Results
FAQs
Got questions? We've got answers.
When to opt for a custom OMS?
Building a custom OMS tailored to your specific business processes is ideal if you need to integrate with legacy software and disparate systems, operate with unconventional or complex workflows, or require advanced features that off-the-shelf solutions don’t offer.
How is an OMS different from a CRM system?
An OMS (Order Management System) and a CRM (Customer Relationship Management) system serve distinct yet complementary purposes.
While a CRM focuses on managing customer interactions, tracking sales history, and analyzing behavior to drive marketing and retention, an OMS handles the operational side — streamlining order processing, inventory, shipping, and fulfillment.
Both contribute to a better customer experience but from different angles: CRM builds relationships, while OMS ensures smooth delivery.
How is an OMS different from a Inventory Management system?
An Inventory Management System (IMS) tracks stock levels and optimizes inventory flow within warehouses to prevent overstocking or stockouts.
In contrast, an Order Management System (OMS) covers the entire sales journey — from payment to delivery — ensuring smooth coordination across inventory, order processing, and fulfillment to enhance customer satisfaction.
While both systems handle inventory data, IMS focuses on what's in stock, whereas OMS ensures what’s ordered gets delivered smoothly.
Which platforms does Sellercraft support and integrate with?
Sellercraft integrates with both online and offline sales channels, including popular marketplaces like Shopee, Lazada, TikTok Shop, Zalora, Tokopedia, Shopify, WooCommerce, and Magento, allowing you to manage multiple stores from a single platform and streamline customer service across channels.
We also provide integrations with accounting, WMS, POS, ERP, CRM, and TMS systems for comprehensive omnichannel coverage, depending on availability.
How do you typically charge for the enterprise package?
We offer flexible enterprise pricing tailored to your order volume, sales channels, and customization needs. Our plans include a one-time setup fee and a monthly subscription.
Costs vary by complexity — starting from RM300,000 for an MVP and up to RM500,000 for highly customized solutions with advanced workflows.
How long does it take to customize my system?
It can take 2 weeks to several months to develop a custom order management solution depending on your requirements. The more complicated the system is, the more time the development process will take.
Are there any hidden or additional costs for the enterprise plan?
No, except for charges imposed by third-party service providers. We believe in transparency. All potential costs (like 3PL aggregator services, advanced reporting solutions, or API integration expansions) are discussed upfront.
How do I submit my enterprise request, and how can I determine if my business is suitable for your solution?
Contact us via WhatsApp or submit the form for a free consultation. Whether you're in B2C, B2B, retail, wholesale, or e-commerce, our team will evaluate your business processes and recommend the right solution to support your growth.
Discuss Your Order Management Project with Sellercraft
Book a quick discovery call and see what a truly tailored OMS can do for you.
Got a random question?
Interested to kickstart?