FAQs

We’re dedicated to streamlining your e-commerce journey. Find answers to your questions below.

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What is Sellercraft, and how can it help my e-commerce business?

Sellercraft is an Order Management System (OMS) designed to simplify multichannel e-commerce operations. It helps you manage orders, inventory, and product listings across platforms like Shopee, Lazada, TikTok Shop, and more, saving time and reducing errors so you can focus on growing your business.

Which e-commerce platforms does Sellercraft support?

Sellercraft integrates with popular marketplaces such as Shopee, Lazada, TikTok Shop, Zalora, Tokopedia, Shopify, WooCommerce, and Magento, allowing you to manage multiple stores from one platform.

Do I need technical skills to use Sellercraft?

No, Sellercraft is designed to be user-friendly for businesses of all sizes. It offers an intuitive dashboard and step-by-step guidance, with support available if you need help setting up or using the platform.

How does Sellercraft prevent overselling or stockouts?

Sellercraft automatically syncs your inventory across all connected platforms in real time, ensuring accurate stock levels and minimizing the risk of overselling or running out of stock unexpectedly.

Is there a free trial available before I commit?

Yes, Sellercraft offers a 7-day free trial so you can explore its features and see how it fits your business needs before subscribing.

What size business is Sellercraft suitable for?

Sellercraft caters to small businesses just starting out, established sellers managing large-scale operations, and even enterprises with complex needs, offering scalable solutions for all.

How much does Sellercraft cost after the trial?

Pricing depends on the size and specific needs of your business. Sellercraft offers various plans, each with its own set of features. For detailed pricing information, please contact the Sellercraft team.

How much does Sellercraft cost after the trial?

Yes, Sellercraft provides powerful analytics tools, giving you insights into sales, marketing, inventory and financial data across all your stores to help you make smarter decisions.

What kind of support does Sellercraft offer new users?

Sellercraft provides comprehensive support, including online training, a dedicated support team reachable via WhatsApp, email, or chat, and a knowledge base to guide you through setup and usage.

What kind of support does Sellercraft offer new users?

You can contact us via WhatsApp chat or submit an inquiry form to book a demo. The Sellercraft team will guide you through the onboarding process to ensure a seamless start.

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About Us

Sellercraft, we are a team of experienced tech enthusiasts powering up major brands and warehouses in Malaysia, Singapore, Indonesia and Philippines, with our feature rich cloud supply chain solutions.

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Address:

438A Alexandra Road

#07-01/06 Alexandra Technopark

Singapore 119967

Email:

info@sellercraft.co

Contact Info:

+60125668592

@ Sellercraft / All Rights Reserved