Logistics Partners in Malaysia: 2025 Guide for Retailers
Discover the top 20 logistics partners in Malaysia for 2025. From Pos Malaysia and Ninja Van to Lalamove and GrabExpress, see which courier best supports your e-commerce growth.
Table of Contents
Malaysia’s courier, express, and parcel (CEP) market is projected to reach ~RM6.9 billion in 2025, driven by the continued growth of e-commerce and marketplace dominance. While platforms like Shopee, Lazada, and TikTok Shop push retail forward, the real backbone lies in logistics. For retailers, choosing the right logistics partners is crucial to ensure speed, reliability, and cost efficiency. Unlike fulfillment providers that focus on warehousing and order picking, these logistics companies specialize in the actual transportation and last-mile delivery of parcels. When integrated with Sellercraft’s OMS, they create a seamless order-to-delivery workflow across multiple sales channels, giving retailers full visibility and control.
Why Logistics Partners Matter for Retailers
- Customer experience: On-time delivery builds trust and increases repeat purchases, especially when competing for brand loyalty in a crowded market.
- Scalability: During mega campaigns like 11.11, 12.12, or festive seasons such as Raya, logistics partners help you manage sudden spikes in volume without operational chaos.
- Integration: Many logistics players now offer API and platform integrations, enabling sellers to sync directly with OMS systems and reduce manual errors.
- Cost optimization: The right logistics partner can balance affordability with speed, ensuring retailers don’t overspend while still meeting customer expectations.
- Geographical reach: Not all couriers cover rural and East Malaysia equally, so selecting partners based on your target markets is critical.
Key Logistics Partners in Malaysia (2025)
- Malaysia’s national post with delivery to ~11 million addresses and 3,500+ touchpoints.
- Extensive nationwide coverage, including rural/remote areas.
- Best suited for retailers who need maximum reach.
- Tech-first with API/plugins for OMS and webstore integration.
- Offers COD collection and flexible delivery windows.
- Well-positioned for domestic and MY–SG cross-border.
- Reliable parcel tracking and transparency.
- SME-friendly with flexible pricing structures.
- Strong option for consistent domestic delivery in both urban and suburban zones.
- Fast-growing with 1,100+ touchpoints for last-mile delivery in Malaysia.
- Competitive pricing and strong e-commerce focus.
- Widely used by Shopee/Lazada sellers and suitable for nationwide delivery.
- Global logistics brand trusted worldwide.
- Strong cross-border delivery network for ASEAN, EU, and US markets.
- Ideal for Malaysian retailers looking to scale regionally or globally.
- One of Malaysia’s most established local couriers.
- Affordable pricing makes it attractive for SMEs.
- Balanced domestic and international coverage.
- New but rapidly expanding player in Malaysia.
- Focus on affordability and quick deliveries.
- Backed by success in Thailand, offering future cross-border potential.
- Budget-friendly with a large network of Pgeon Points.
- Drop-off/pick-up available across thousands of retail stores (e.g., myNEWS, 99 Speedmart).
- Ideal for low-margin, high-volume sellers.
KEX Express (formerly ABX Express)
- Rebranded from ABX Express in 2022 under the Kerry Express network.
- Strong presence in East Malaysia with nationwide coverage.
- Solid option for Sabah/Sarawak distribution and domestic routes.
Skynet Worldwide
- Established brand with solid domestic coverage.
- Affordable international delivery rates.
- Popular among SMEs for reliability and familiarity.
Line Clear Express
- Expanding player with a strong SME focus.
- Affordable rates with growing nationwide coverage.
- Emerging alternative to larger courier companies.
Shopee Xpress (SPX)
- Shopee’s in-house logistics unit.
- Fast and reliable, tightly integrated into Shopee’s seller ecosystem.
- Highly advantageous for sellers prioritizing Shopee as their main channel but can also complement OMS-driven multi-courier strategies.
Lazada Logistics
- Lazada’s in-house logistics network.
- Known for high efficiency in processing Lazada orders.
- Best for sellers heavily invested in Lazada’s ecosystem, though can be integrated alongside third-party couriers for operational flexibility.
FedEx Malaysia
- Premium brand with a global reputation.
- Excellent for shipping high-value, fragile, or time-sensitive goods.
- A strong partner for export-focused retailers.
UPS Malaysia
- Trusted brand in international trade.
- Specializes in B2B and enterprise shipments.
- Reliable choice for exporters and manufacturers.
Aramex Malaysia
- Strong Middle East–Asia connection.
- Competitive pricing for international e-commerce shipping.
- Best for businesses eyeing Middle Eastern markets.
Lalamove
- On-demand delivery with real-time driver matching.
- Operates mainly in Klang Valley, Johor, Penang, Malacca, and Kuching.
- Strong fit for F&B, grocery, and urgent delivery needs.
GrabExpress
- Part of Grab’s super-app ecosystem.
- Offers instant and same-day delivery, with insurance coverage up to RM6,000.
- Perfect for businesses providing ultra-fast urban delivery services.
GoGet Delivery
- Gig-economy powered last-mile solution.
- Affordable and flexible for ad hoc needs.
- Well-suited for SMEs and hyperlocal deliveries.
GoGet Delivery
- Gig-economy powered last-mile solution.
- Affordable and flexible for ad hoc needs.
- Well-suited for SMEs and hyperlocal deliveries.
Pickupp
- Tech-enabled last-mile provider from Hong Kong, now growing in Malaysia.
- Cost-effective with flexible 4-hour, same-day, and next-day options.
- Attractive for small retailers expanding regionally.
How Sellercraft OMS Connects It All
By integrating these logistics partners into Sellercraft OMS:
- Unified dashboard: Retailers can access all couriers from one platform, compare shipping rates, and assign partners automatically based on rules.
- Bulk processing: Generate airway bills and manage shipments for hundreds of orders in one click.
- Smart allocation: Assign couriers by zone, delivery speed, or cost efficiency.
- Real-time tracking: Share live updates with customers across sales channels.
- Scalability: Handle peak sales without manual bottlenecks, ensuring retailers stay competitive during major campaigns.
Final Takeaway
In Malaysia’s competitive retail and e-commerce landscape, logistics isn’t just about moving parcels—it’s about enabling growth, customer loyalty, and operational efficiency. The right logistics strategy ensures that retailers can reach customers nationwide, optimize costs, and provide an exceptional delivery experience. Retailers who strategically partner with the right logistics providers, and connect them seamlessly with their OMS, can scale faster, reduce costly errors, and deliver the service that today’s shoppers expect. As the market matures in 2025, those who invest early in integrating logistics with technology will be best positioned to thrive.